OPAR - OPM Package ARchive

Browseable collection of plugins for the popular ticket system software Znuny and ((OTRS)) Community Edition.


ImportExportPostmasterFilter

Version
6.0.3
Other Versions
5.0.5, 6.0.1,
Uploaded by/on
reneeb on 28 Dec 2021
Framework
6.0.x, 6.1.x, 6.2.x
Links
Download Website
Description
Import/Export functionality for Postmaster filters

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NAME

ImportExportPostmasterFilter

DESCRIPTION

You might have two OTRS instances and you want to copy all or a single Postmaster Filter from one instance to the other. Currently there is no safe way but copying the filters manually.

This add on inserts a new widget in the AdminPostMasterFilter pages that allows the admin to import or export filters.

The export on the filter overview create a JSON file with all filters. If you need to export a single filter, go to the edit page an click on "Export".

For the import you can define whether existing filters (with the same name) should be overridden or not.

BUGS AND SUPPORT

If you find any bugs, please drop me a line at opar@perl-services.de as I do not read the comments regularly.

REPOSITORY

In case you want to play with the code, the repository can be found at http://github.com/reneeb/otrs-ImportExportPostmasterFilter. That way you can add new features and send pull requests...

AUTHOR

Renee Baecker, http://perl-services.de

Comments

bce (guest) on 14 Feb 2016 about version 5.0.1

Enables OTRS administrator to backup Postmaster Filter settings (or transfer them to another OTRS server), but can also help debugging Filter settings since it generates a plain text file that's easy to view (compared to OTRS Filter edit: click one filter, scroll down, back one page, next filter etc). Thanks!