Version

4.0.2

Other Versions

3.3.1, 5.0.0,

Uploaded by/on

GetCon on 09 May 2015

Framework

4.0.x

Links

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Description

Send notification to [AlertGroup] when accounted time exceeds [AlertAfterMinutes] and Ticket is in [AlertQueueIDs]

4.0.2: Added SysConfig-Option to add ArticleCreator on CC.

Configure via SysConfig Ticket::EventModulePost###117-TicketAlertOnAccountedTime.