OPAR - OPM Package ARchive
Browseable collection of plugins for the popular ticket system software Znuny and ((OTRS)) Community Edition.
Out-Of-Office-Reply
- Version
- 6.0.1
- Other Versions
- 0.0.2,
- Uploaded by/on
- seberget on 26 Dec 2017
- Framework
- 6.0.x
- Links
- Download Website
- Description
- Filters out e-mail responses to ticket updates that are out-of-office-replies. This is done by analyzing e-mail headers. All e-mails are received but they will not change the state of the ticket. An entry is created in _history_ to say which action was made, and which header was the deciding factor. Make sure that the following headers are present in the _Core::Email::PostMaster_ _PostmasterX-Header_ section: _X-Autoreply_, _X-Autorespond_, _Auto-Submitted_ and _Return-Path_. Case is important.
