OPAR - OTRS Package ARchive

Browseable collection of plugins for the popular OTRS software.


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ChangeWorkorderState   Website

Version 5.0.4 by reneeb on 10 May 2016 // Framework: 5.0.x

Change state of workorders based on their planned end time and change state of the change based on the 'last' workorder.

PasteAsCite   Website

Version 5.0.3 by reneeb on 10 May 2016 // Framework: 4.0.x, 5.0.x

Every copypasted text in the RichText editor will be handled as a cite.

WarnMissingAttachment   Website

Version 5.0.5 by reneeb on 28 Apr 2016 // Framework: 5.0.x

Warn user when attachment keywords are mentioned but no attachment was added.

DynFieldAccountedTime   Website

Version 4.0.0 by GetCon on 22 Apr 2016 // Framework: 4.0.x

DynamicFieldDriver for accounted time. Its functional for ObjectType Ticket (timesum). Returns "0" for all other types.

TicketAlertOnAccountedTime   Website

Version 5.0.0 by GetCon on 22 Apr 2016 // Framework: 5.0.x

Send notification to [AlertGroup] when accounted time exceeds [AlertAfterMinutes] and Ticket is in [AlertQueueIDs]

FAQImportExport   Website

Version 4.0.0 by capeIT on 18 Apr 2016 // Framework: 4.0.x

Provides ImportExportBackend for FAQ.

DashboardCustomerConfigItems   Website

Version 5.0.0 by GetCon on 16 Apr 2016 // Framework: 5.0.x

CIC-Dashlet showing customer configitems

DynamicField_DropDown_Sort_List   Website

Version 5.0.9 by Ciphron on 15 Apr 2016 // Framework: 5.0.x

Add the Sort List to the DynamicField "DropDown" for OTRS 5.0.9

SurveyExport   Website

Version 4.0.1 by mck on 13 Apr 2016 // Framework: 4.0.x

Survey CSV Export.

SupportQuota   Website

Version 2.0.1 by denydias on 13 Apr 2016 // Framework: 5.0.x

Add support to work unit quotas by customer company and displays the quotas in the agent interface.