This addon allows you to define DynamicFields that gets the "possible values" from a JSON API. Currently this addon supports only single selects.
When creating the dynamic field, you can define the URL, a username/password combination or an access token, and JSONPaths (see https://metacpan.org/pod/JSON::Path).
With those JSONPaths you can define what elements should be the keys and what elements are the values for the dropdown.
The code repository and a bugtracker can be found at http://github.com/reneeb/otrs-DynamicFieldJsonAPI.
Those features need to be implemented (sponsors welcome):
retrieve access token (e.g. OAuth2) before the request is done.
Support multiselect fields
If you need further support, want to pay for a feature or any OTRS services, please drop me a line at firstname.lastname@example.org.
(c) 2015 Renee Baecker,