MultiSMTP - make OTRS aware of multiple SMTP servers
A standard OTRS installation is not able to use different SMTP servers for each sender address. This can lead to problems as many recipient servers deny to deliver the mails as a reverse lookup does not respond the hostname of the sender address.
So each sender address needs its own SMTP server - and this is provided with this package.
After installation, there is a new item in the Email block in the admin area. That is to manage the address -> SMTP server mapping. You can configure the settings for each address given in the system addresses. And you can define the type of SMTP connection (plain SMTP, SMTPTLS or SMTP/S). The user's password can be stored in an encrypted way - if you want to use this feature, you have to install the Perl modules
When a mail is sent, the package searches for the SMTP settings that belong to the sender address and if it can't find anything, it uses the SMTP settings from SysConfig (that is used by the standard SMTP mechanism).
This package was written by Renee Baecker <email@example.com>.
The package is licensed under AGPL. If you did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
Fernholz IT GmbH (http://www.fernholz-it.eu) sponsored the "anonymous SMTP" feature. With that feature you can add SMTP servers where no authentication is needed.
NeverMin (https://github.com/NeverMin) added the Chinese translation.
Niroc analyzed a problem that occured when different accounts were used.
Balazs Ur (http://otrs-megoldasok.hu/) added the Hungarian translation.
Ilya Shadryn (https://github.com/WestDragon) added the Russian translation and add capability otrs 6.