OPAR - OPM Package ARchive

Browseable collection of plugins for the popular ticket system software Znuny and ((OTRS)) Community Edition.


Out-Of-Office-Reply

Version
0.0.2
Other Versions
6.0.1,
Uploaded by/on
seberget on 02 Nov 2014
Framework
3.3.x
Links
Download Website
Description
Filters out e-mail responses that are out-of-office-replies. Does this by analyzing e-mail headers. All mails are received but they will not change the state of the ticket. An entry is done in the history to say which action was made. Make sure that the following headers are present in the 'Ticket - Core::PostMaster' 'PostmasterX-Header' section: 'X-Autoreply', 'X-Autorespond' and 'Auto-Submitted'. Case is important.

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