Version

4.0.3

Other Versions

5.0.5, 6.0.1, 6.0.2,

Uploaded by/on

reneeb on 24 Aug 2018

Framework

4.0.x

Links

Download Website

Description

Print barcodes in ticket pdfs.

NAME

TicketBarcode

DESCRIPTION

This package adds a barcode to the PDF version of a ticket (generated via ticket print).

CONFIGURATION

After installation you can configure the module via SysConfig in the admin area. Config options:

• TicketBarcode::BarcodeType

  This option defines what type of barcode is printed in the PDF version of the ticket. Currently four types are supported.

  • EAN8

  • EAN13

  • QR

  • Code39

  Even though the SysConfig defines only four supported barcode types, this packages should support all barcode types that can be generated with the Perl module GD::Barcode. You can add those types by editing Kernel/Config/Files/TicketBarcode.xml.

• TicketBarcode::BarcodeAttribute

  Defines which ticket attribute is encoded in the barcode. Please note that EAN8 and EAN13 barcodes can handle only numeric attributes that are not longer than the number in the name (EAN8: 8-digit numbers, EAN13: 13-digit numbers).

• TicketBarcode::BarcodeTicketURL

  If you use QR codes you can encode the ticket URL in the barcode. If this option is enabled, it overrides the value of TicketBarcode::BarcodeAttribute. If you have not chosen QR as the type, this is automatically set.

• TicketBarcode::RebuildBarcode

  If enabled, the barcode is rebuilt when the barcode type or the attribute changed.

COMPATIBILITY WITH OTHER ADDONS / NEWER OTRS VERSIONS

Unfortunately, you can't use this add on when you are using ITSMIncidentProblemManagement or any other module that overrides Kernel::Modules::AgentTicketPrint.

If you're interested in improving the compatibility and sponsor some work on it, please drop me a line at <otrs@perl-services.de>.

AUTHOR AND LICENSE

This package was written by Renee Baecker <otrs@perl-services.de>.

The package is licensed under AGPL. If you did not receive this file, see http://www.gnu.org/licenses/agpl.txt.