Browseable collection of plugins for the popular ticket system software Znuny and ((OTRS)) Community Edition.
AccountedTimeInOverview - Show accounted time of a ticket in ticket overviews
This is a very simple addon that displays the accounted time of a ticket in ticket overviews (currently only in the Small mode).
You have to enable the column "AccountedTime" for the screens where it should be available via SysConfig (e.g. Ticket -> Frontend::Agent::Ticket::ViewStatus).
This addon might be incompatible with other addons that change the overview.
A bugtracker and the code repository are available at https://github.com/reneeb/otrs-AccountedTimeInOverview
This module is licensed under the terms of AGPL 3.0.
Author: Renée Bäcker <otrs@perl-services.de>