Version

6.0.2

Other Versions

5.0.2, 6.0.1,

Uploaded by/on

reneeb on 28 Dec 2021

Framework

6.0.x, 6.1.x, 6.2.x

Links

Download Website

Description

Extract mail parts from winmail.dat and add them as attachments to ticket.

NAME

ConvertWinmailDat - Extract Attachments from winmail.dat

DESCRIPTION

Sometimes Outlook attaches a winmail.dat file that contains the original attachment(s). That file is encoded in a proprietary format and with an other mail client than Outlook, you won't be able to get the original attachment(s).

This OTRS plugin is implemented as a PostMaster filter that checks if an incoming mail has a file named winmail.dat attached. If such an attachment is found, the original attachments are extracted and added to the article. However the winmail.dat attachment is still attached to the article.

There is nothing to do after installation.

INSTALLATION

You can install this package with the built-in OTRS package manager (in the Admin area) or on command line:

OTRS 2.4.x:

  perl bin/opm.pl -a install -p ConvertWinmailDat.opm

OTRS >= 3.0.x

  perl bin/otrs.PackageManager.pl -a install -p ConvertWinmailDat.opm

OTRS >= 5.0.x

  perl bin/otrs.Console.pl Admin::Package::Install --location ConvertWinmailDat.opm

CODE REPOSITORY AND BUGTRACKER

The code repository and a bugtracker is availabel at https://github.com/reneeb/otrs-ConvertWinmailDat

ACKNOWLEDGEMENTS

Úr Balázs

He provided the Hungarian translation and improved the files to be translatable (where necessary).

AUTHOR AND LICENSE

This package is licensed under the terms of AGPL3 (see http://www.gnu.org/licenses/agpl.txt

Copyright (c) 2012 - 2016 Perl-Services.de, http://otrs.perl-services.de