OPAR - OPM Package ARchive
Browseable collection of plugins for the popular ticket system software Znuny and ((OTRS)) Community Edition.
TicketMenuExternalLink
NAME
TicketMenuExternalLink
DESCRIPTION
Imagine, you want to call an external site and pass some ticket information (like ticket number, ticket id, etc.). And you have to do it regularly. Then a link to that site in the ticket menu would be nice.
This add on does exactly that. It adds a link to a external site in the ticket menu. You can define the link yourself.
CONFIGURATION
ExternalLink::URL
The URL of the external link.
ExternalLink::LinkName
The name shown in the ticket menu.
ExternalLink::Attributes
Additional attributes for the <a> tag (like onmouseover etc).
MORE LINKS
As of version 4.0.2, you can define more than one external link. For that, you have to define special config options. You can find a sample config file at https://github.com/reneeb/otrs-TicketMenuExternalLink/blob/master/Kernel/Config/Files/XML/ZZZTicketMenuExternalLink.xml
ACKNOWLEDGEMENT
Development of the module TicketMenuExternalLink has been sponsored by DENIC.
REPOSITORY & BUGTRACKER
The bugtracker and the code repository can be found at https://github.com/reneeb/otrs-TicketMenuExternalLink
AUTHOR AND LICENSE
This module is licensed under the terms of AGPL 3.0.
Author: Renée Bäcker <info@perl-services.de>
POD ERRORS
Hey! The above document had some coding errors, which are explained below:
- Around line 47:
-
Non-ASCII character seen before =encoding in 'Renée'. Assuming UTF-8
Brandon S. (guest) on 11 Apr 2014 about version 3.3.1
This is very useful but I have one question--is there a way that we could change this add-on so the link when pressed is opened in a new window or tab? Thanks!!