This addon provides a new ticket menu item that can run a generic agent just for this ticket.
After installation, you have to define the runnable generic agents in the sysconfig (setting: TicketMenuRunGenericAgent::Runnable) and activate the ticket menu module (setting: Ticket::Frontend::MenuModule###212-RunGenericAgent).
The last setting defines:
The link title shown in the ticket menu
The value that the agent sees when he/she hovers over the link
The value for the parameter GA defines which GenericAgent should be run. The value has to be a GenericAgent name that was also added to the Runnable list.