OPAR - OPM Package ARchive
Browseable collection of plugins for the popular ticket system software Znuny and ((OTRS)) Community Edition.
DecisionMove
- Version
- 1.0.1
- Uploaded by/on
- richieri on 09 Feb 2012
- Framework
- 3.0.11
- Links
- Download Website
- Description
- This package allows you to create a Decision menu on ticket. The diference from it to the original ITSM Decision menu is that the ticket can be moved to a queue after decision in only one screen. For example, you can move one ticket from "Raw" Queue to a "IT Decision Makers" queue. Than a decision maker click on "Approval" link. A popup shows up and he or she make the decision. When he clicks on Send to approve or reprove, the ticket can be send automatically to another queue preset by the system administrator.
