OPAR - OPM Package ARchive
Browseable collection of plugins for the popular ticket system software Znuny and ((OTRS)) Community Edition.
RunGenericAgentJobs
- Version
- 1.0
- Uploaded by/on
- richieri on 16 Mar 2012
- Framework
- 3.0.11
- Links
- Download Website
- Description
- This package is used to trigger Generic Agent Jobs (DB) on a specific event. When installed, Generic agent jobs are triggered on TicketCreate Event by default. This package can be used for example to imediatlly move tickets to specific queues accordanly to the service/incident selection made by the customer on web interface CustomerTicketMessage. As Generic Agent Jobs runs on many tickets it's not recommended to use this package on huge systems.
