Browseable collection of plugins for the popular ticket system software Znuny and ((OTRS)) Community Edition.
Version 1.1.0 by znuny on 07 Mar 2013 // Framework: 3.1.x, 3.2.x
URL-CTI Support for incoming calls.
Version 0.0.1 by tisar on 15 Feb 2013 // Framework: 2.4.x
A way to display recent FAQ changes in the Dashboard.
Version 0.0.2 by tisar on 15 Feb 2013 // Framework: 3.2.x
Erweitert die Kunden Info um das letzte geschlossene Ticket.
Version 0.1.1 by tisar on 15 Feb 2013 // Framework: 3.2.x
A modification for the Dashboard that adds owner information and lock state to the ticket display.
Version 1.0.2 by znuny on 07 Jan 2013 // Framework: 3.0.x, 3.1.x
This feature shows you the ticket unlock time in ticket zoom view.
Version 1.8.1 by znuny on 07 Jan 2013 // Framework: 3.1.x
A module to enable escalation suspension.
Version 1.0.1 by znuny on 07 Jan 2013 // Framework: 3.0.x, 3.1.x
This extention enables rich text for FAQ also if rich text is disabled via SysConfig.
Version 0.9 by richieri on 24 Oct 2012 // Framework: 3.1.x
Make Queue and Service (and others) dropdowns searchable. Create a New Ticket through Agent interface and click on Queue dropdown, type to search and thats it! You can define others dropdowns on /opt/otrs/var/httpd/htdocs/js/Core.Agent.Complemento.SearchableDropdowns.js. Commercial support is available at http://www.complemento.net.br
Version 0.2 by richieri on 24 Oct 2012 // Framework: 3.1.x
This is a experimental package for new Graphical Dashboards on OTRS. For commercial usage, it's necessary to acquire a HighChart API license on http://shop.highsoft.com/. Commercial support is available at http://www.complemento.net.br
Version 1.0.2 by znuny on 02 Sep 2012 // Framework: 3.1.x
A seconde ticket create screen (phone and email ticket) to configure with own config settings.