TemplateX - allow to set additional fields in templates.
A standard OTRS template allows to define the content of an article, but no additional fields. This extension allows to define email receipients (To, Cc, Bcc) as well as tickte states (and pending time if required by state) to be set when selecting a template. Currently setting the ticket state is limited to AgentTicketCompose and AgentTicketForward.
This package was written by c.a.p.e. IT GmbH <firstname.lastname@example.org>.
The package is licensed unter AGPL. If you did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
HORN & COSIFAN Computersysteme GmbH (http://www.horn-cosifan.de) sponsored the "state" feature.
Stadt Freiburg (http:www.freiburg.de/) sponsored the initial development for email receipients, which has been reworked for this package.
Hey! The above document had some coding errors, which are explained below:
=cut found outside a pod block. Skipping to next block.